Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Control Panel you’ll find an exhaustive Help section featuring a plethora of instructional articles and regularly asked questions. They are answered by our support team of proficient technicians. Simply type in your question and our clever platform will give you the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • If you prefer to see how an action is accomplished or how a problem is remedied, instead of just reading about it, take a look at our collection of instructional video tutorials. They address a variety of different topics and will help you quickly learn how to work with our Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer support service and a 60–minute response guarantee. Our skillful tech support engineers will be available day and night to answer your inquiries and to sort out any problem that you may possibly run into. Just submit a client support ticket from the Help Center and we’ll reply back to you immediately.