Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying superior quality support in time is our high priority, so we backup each shared website hosting plan with a 1–hour ticket reaction warranty. The moment you send a ticket or post a message, our client support team will do all they possible can to offer the most adequate resolution for your problem and to provide you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of professionals is going to be on the web for you 24x7x365 to respond to all of your requests and to handle any matter that you might have. You also can post a support ticket from your Control Panel or drop an email any time. Additionally, on working days, you could call us or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel provides a broad know–how base that’s incorporated into all areas. In each section, you’ll find a Help button that will load for you a list of step–by–step courses on how to make use of a selected element or conduct a particular action. Furthermore, we have crafted mini seminar videos so its possible to get a better idea of the Control Panel’s interface.