Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our crew of service technicians will do their best to answer to your service requests within about 1 hour. If, however, the difficulty you have encountered demands the assistance of the Admin =Department,= we will forward the ticket to the administrator on shift and will post a note to tell you.

  • Top quality support service

  • Professional Technical Help Service

  • We offer 24x7x365 client help via a ultra–fast ticketing solution incorporated into your Control Panel. You’ll be able to contact us anytime about any of the software packages that come pre–installed on the virtual server, which include the desired OS, the server management panel and our in–house made Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that comes 100% free along with your virtual server, you can easily find an insightful Help section, consisting of all you need to know about administering your websites and software. We have introduced a range of how to articles and video training that present the common web site administration duties in an easy–to–understand form.